How do I return an item?
Merchandise Return Policy
Every effort is made to ensure that your purchase is satisfactory. However, if for some reason you are not satisfied with your purchase within ten (10) after you received the product, we will accept returns for exchange or refund, less Shipping & Handling and Restocking Fee.
Products must be in new, unused and resalable condition in original packaging.
Return item with RMA clearly marked on box to:
- You must first obtain a return number by e-mailing your request to firstname.lastname@example.org or calling us @ 800-849-4821 Monday-Friday. 9a.m.-5p.m. EST.
- Please state the reason for the return
- We do not pay for return shipping charges for exchanges or refunds
- We do not accept merchandise returned without the Return Merchandise Authorization Number (RMA) (REQUIRED FOR ALL SHIPMENTS)
- A RESTOCKING FEE of 15% will APPLY to all returned merchandise with the exception of replacing defective products, incorrect item shipped, or clothing / hats returned for size exchanges
- Clothing and hats returned for incorrect size, must still have the tags and be unworn and must not have been washed
Industrial Projects Services, Inc.
4102 West Linebaugh Ave.Tampa, Florida 33624